Kind Patches is a company on a mission to create the world’s best wellness patches.
You will receive an email with tracking information after the package has shipped.
We’re committed to making our products accessible worldwide and are actively working on expanding our warehouse network globally.
Our core shipping regions are:
- United States
- United Kingdom
- European Union
- Australia
We have successfully delivered orders to destinations outside these core regions, including Canada and Mexico, but please note:
- Delivery timelines cannot be guaranteed outside our core regions.
- Customs fees may apply, and these are the customer’s responsibility.
- Tracking updates may not always be fully reliable for unsupported regions.
Orders shipped to non-core regions are placed at the customer’s discretion. We appreciate your understanding as we continue to expand and improve international delivery options.
Orders placed with standard shipping typically take up to 7 business days. While we strive to ensure timely delivery, occasional delays may occur. If you need any assistance with your order, feel free to reach out—we’re happy to help.
Please contact us right away! Our fulfilment team processes orders very quickly, but we will try our best to accommodate your request!
Oh no! We’re so sorry your order didn’t arrive in perfect condition. Don’t worry—we’ve got you covered!
Please reach out to us with 2-3 clear photos of the issue, and let us know whether you’d prefer a replacement or a refund. Our team will respond as quickly as possible to guide you through the process. Once your refund is processed or your replacement is on its way, we’ll send you an update via email.
We always strive to resolve these issues promptly, and we appreciate the opportunity to make things right!
We offer a 30-Day Satisfaction Guarantee on standard products purchased from our website. If you’re not completely satisfied, you can request a return or refund within 30 days of purchase—limit one use per product and per order.
To request a refund, please contact us directly. Subscription orders are non-refundable, so be sure to cancel before your next billing date if you no longer wish to receive them.
For faulty, incomplete, or incorrect orders, email hello@kindspatchess.com with your order number, a brief description of the issue, and a clear photo so we can help.
Refunds are issued to your original payment method within 20 business days of approval. If it’s been over 25 business days since approval and you haven’t received your refund, please reach out.
Yes! Just contact us and we’ll be in touch as soon as possible.
Absolutely! Just contact us and we’ll be in touch as soon as possible.
Our patches are generally designed for adult use, and we recommend consulting with a healthcare professional before using them on children, especially considering your child’s specific health conditions. While many of our patches contain essential vitamins and minerals, it’s crucial to ensure they are safe and suitable for children, given their unique needs.
The exceptions are the Pimple Patches, Anti-Mosquito Patches, and Sun Patches, which are safe to use on children.
We strongly advise consulting with your pediatrician or a healthcare provider. They can provide personalized advice based on your child’s medical history, eating habits, and overall health.
We kindly suggest applying the patch to common areas such as the inside of your wrist, the shoulder, the upper arm, or the back—ensuring it’s a flat and relatively hair-free surface. Our team has discovered that placing the patch too close to the hand on the wrist may impact adhesion due to the skin’s tendency to fold and move in that particular area.
For best results, we recommend positioning the patch approximately 10-15 cm up from the hand on the wrist. This adjustment has proven to enhance the patch’s effectiveness and ensure better adhesion, as it provides a more comfortable and effective experience.